Privacy Policy

Last Updated: August 26, 2026

User Friendly Garage Door Services (“User Friendly Garage Door Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, online forms, telephone communications, text messaging, and services.


By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

  • We may collect personal information that you voluntarily provide to us, including:
  • Name
  • Mailing or service address
  • Email address
  • Telephone or mobile phone number
  • Appointment and scheduling information
  • Information about your garage door, garage door opener, or requested services
  • Billing and payment information
  • Communications you send to us
  • Other information you voluntarily provide when requesting service, contacting us, or completing a form


We may also automatically collect certain information when you use our website, including your IP address, browser type, device type, operating system, pages visited, referring website, approximate location derived from your IP address, and other website usage information.


2. Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, analytics technologies, and similar tools to understand how visitors interact with our website, improve website functionality, measure advertising performance, and enhance the customer experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.


3. How We Use Your Information

We may use the information we collect to:

  • Respond to service inquiries and requests
  • Schedule, confirm, modify, and manage appointments
  • Provide garage door installation, repair, maintenance, and related services
  • Communicate with you regarding your service
  • Send appointment reminders and service notifications
  • Provide estimates, invoices, receipts, and other transaction-related communications
  • Process payments
  • Respond to customer-service requests
  • Send promotional or marketing communications when permitted and when appropriate consent has been obtained
  • Improve our website, services, advertising, and customer experience
  • Maintain business and transaction records
  • Prevent fraud and protect our business, customers, and website
  • Comply with applicable legal and regulatory requirements


4. SMS and Text Messaging

When you provide your mobile telephone number and consent to receive text messages from User Friendly Garage Door Services, we may send messages related to your interaction with us.


Messages may include appointment confirmations, appointment reminders, scheduling updates, technician or service notifications, customer-service communications, informational messages, and promotional or marketing messages when you have provided the appropriate consent.


Message frequency may vary. Message and data rates may apply.


You may opt out of receiving text messages at any time by replying STOP to a message from us. You may also use other supported opt-out words, including END, CANCEL, or UNSUBSCRIBE.


For assistance with text messages, reply HELP or contact User Friendly Garage Door Services at (201) 891-2341.

Consent to receive marketing text messages is not a condition of purchasing goods or services.


5. SMS Consent and Mobile Information.

Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.


We may share information with service providers that assist us in operating our business and delivering communications to you when necessary to provide those services. Such information is provided only for legitimate business and operational purposes.

SMS opt-in consent and mobile information will not be transferred to third parties for their own marketing purposes.


6. How We Share Information

We do not sell or rent your personal information.


We may disclose personal information to trusted service providers that perform services on our behalf, such as:

  • Scheduling and customer-management providers
  • Communications and messaging providers
  • Payment processors
  • Website hosting and technology providers
  • Analytics providers
  • Advertising and marketing service providers
  • Professional advisers and other vendors necessary to operate our business


These providers may access information only as reasonably necessary to perform services on our behalf.


We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to a legal process, enforce our agreements, prevent fraud, protect our rights or property, or protect the safety of our customers or others.


Information may also be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.


7. Marketing Communications

You may opt out of promotional email communications by using the unsubscribe instructions contained in the email.


You may opt out of SMS communications by replying STOP to a text message.


Opting out of promotional communications does not necessarily prevent us from sending non-promotional communications that are necessary to provide requested services, such as appointment, transaction, billing, or customer-service communications, where permitted by law.


8. Your Privacy Choices

You may contact us to request information about the personal information we maintain about you or to request that we correct or delete information, where applicable.


You may also contact us to tell us that you do not want your personal information used for certain marketing or promotional purposes.

To submit a privacy request, contact us at:


User Friendly Garage Door Services
681 Lawlins Road #210
Wyckoff, NJ 07481
Phone: (201) 891-2341


9. Targeted Advertising and Analytics

We may use analytics and advertising technologies to understand website activity, measure advertising effectiveness, and provide advertisements that may be more relevant to visitors.


You may be able to control certain advertising cookies through your browser settings or the privacy controls provided by the applicable advertising or analytics provider.


10. Third-Party Websites

Our website may contain links to websites operated by third parties. Information you provide directly to those third parties is governed by their respective privacy policies and practices.


User Friendly Garage Door Services is not responsible for the privacy, security, content, or practices of third-party websites.


11. Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.


If we learn that personal information from a child under 13 has been collected through our website, we will take commercially reasonable steps to delete the information.


12. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.


However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal requirements.


When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this page periodically.


14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:


User Friendly Garage Door Services
681 Lawlins Road #210
Wyckoff, NJ 07481
Phone: (201) 891-2341